FAQs
General Booking & Service Areas
We handle everything from emergency blockage clearances to major structural drainage work. Our core services include high-pressure drain jetting, CCTV drain surveys, drain relining, structural drain repairs, and full drain replacements, alongside unblocking toilets, sinks, and main drains.
Our team covers Castle Donington and the surrounding regions. For a full list of the towns and villages we travel to, please take a look at our areas we cover page.
We work with both domestic homeowners and commercial clients. Our engineers have the equipment and experience to deal with small household blockages right up to large-scale commercial pipework issues
When you contact us, we will talk through the issues you are experiencing with your drains, offer some initial advice, and book a time for an engineer to visit your property and investigate firsthand.
For more specialized engineering solutions and individual specialist services, you can view our other services page.
Trust, Credentials & Quotes
We are a locally focused, independent drainage company that believes in fixing problems properly the first time. By using modern diagnostic equipment like CCTV cameras and no-dig relining, we look for the root cause of the issue to provide a long-term solution rather than a quick, temporary patch.
Yes. We provide clear, itemized quotes for all structural repairs, replacements, relining work, and diagnostic surveys once we have assessed your drainage system and understood what is required.
Yes, all of our work, site visits, and structural repairs are backed by comprehensive public liability insurance so your property is fully protected.
Clearances & Everyday Blockages
Our engineers use professional clearance tools and manual techniques to clear the blockage quickly. We do not use harsh chemicals that can damage your pipework, and we take absolute care to protect your bathroom plumbing and sanitaryware, and you can find out more about our blocked toilets service.
Answer: Most blocked sinks are caused by a slow buildup of cooking fat, oil, grease, and food waste sticking to the inside of the pipes. Over time, this catches hair and soap scum until the pipe narrows completely, and you can find out more about our blocked sinks service.
If you notice foul smells coming from your gullies, slow-draining water, or waste backing up outside, it is best to call us before it causes flooding or property damage, and you can find out more about our blocked drains service.
The best step is to avoid putting fats, oils, grease, food leftovers, and wet wipes down the sink or toilet. For commercial kitchens or older properties prone to buildup, booking a periodic high-pressure water jetting service keeps the lines clear.
Diagnostic Surveys & Technical Repairs
A CCTV survey is where we pass a specialist camera down your pipeline to see exactly what is causing a problem. It is the best way to accurately diagnose hidden issues like structural cracks, collapsed sections, or tree root ingress without digging up your ground, and you can find out more about our cctv drain surveys service.
High-pressure jetting uses powerful, concentrated streams of water blasted through a flexible hose. This strips away stubborn scale, grease, and debris from the internal pipe walls to leave the drain completely clear, and you can find out more about our drain jetting service.
Always. We never recommend major structural repairs or excavation without conducting a thorough initial site assessment first. We want to be certain of the exact cause and location so we only quote for the work you actually need.
Yes. Our engineers carry portable diagnostic cameras and clearance equipment specifically designed to navigate tight spaces, narrow alleys, and properties where access is highly restricted.
Structural Engineering & Drain Replacement
Traditional drain repairs usually involve localized fixes or digging up the ground to replace broken sections of pipe. Drain relining is a modern, no-dig alternative where we install a seamless, tough new sleeve inside your existing damaged pipe to seal it from the inside.
We insert a flexible liner coated in a specialized resin straight into the damaged section of the pipe. We then inflate it so it molds perfectly to the old pipe walls, let it cure hard, and it creates a brand new, leak-proof pipe within the old one without any digging, and you can find out more about our drain relining service.
A full replacement is usually only required if an underground pipe has completely collapsed, suffered massive structural failure, or shifted so badly out of alignment that a no-dig liner cannot pass through it, and you can find out more about our drain replacements service.
We use our diagnostic tools to assess the depth and extent of the structural damage. From there, our engineers map out the most efficient and least disruptive repair method to get your system working safely again, and you can find out more about our drain repairs service.
Contact Us
For a drainage company you can trust, turn to the experts Pro Scan Drainage Specialists Ltd.
To speak with a member of our team today about a free quote for our services, get in touch.
